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Terms and Conditions

Making A Purchase

We will indicate acceptance of your order, and hence a contract between us, when we despatch the goods. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment- Visa, Mastercard and also PAYPAL. If you are shopping from outside the UK place your order and your credit card company will convert the transaction to your own currency.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send the items. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. All products in this online catalogue include shipping to destinations on the UK mainland (orders of a certain weight to Scottish Highlands may be extra). Delivery charges to all other destinations is calculated dependent on total weight and destination when you reach the checkout. You can of course amend or cancel your order at this point.

Delivery Schedule

Standard UK delivery within the UK Mainland is around a 2-3 working days (48hr service) dependent on chosen shipping option etc and sometimes longer if an item is out of stock. If you need your items more urgently please make sure this is clear by a separate email or phone call to us expressing this need. Orders are normally despatched within 1 working day. In this case we will despatch when the order is complete to save extra carriage costs etc. If and order is urgent please call or email to check stock so that we may modify the order as necessary to expediate despatch. We also offer a 24hr service at an extra cost- but you would need to place the order before 12:00 midday.

Back Orders

Back Orders - If your item is not in stock we will contact you to discuss the options available. These are usually to await its arrival, back order it if the delivery is a long time or offer a full refund.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added where applicable.

Credit Card Security

Online ordering is now completely secure using either Paypal or Barclay Card Online Payment Services. The Sport Depot website also has an active SSL certificate for added security.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day guarantee. View our cancellation policy here

Reaching Us

If you need to get in contact with us, please do so using the contact details found on the footer of this website.

Privacy Policy

The Sport Depot do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes

Your email address
An email address is required upon placing an order via the website. By agreeing to these terms & conditions, you acknowledge that we will use it only internally within The Sport Depot LTD for communication and marketing purposes. We will not disclose it to other organisations without your permission. We do not sell or pass on any of our visitors' details. If you have given us your email address, but do not want to receive any correspondence from us in the future, please let us know by contacting us directly via the details on our the footer of this website or selecting unsubscribe at the bottom of any of our email communications.

Returns Policy

We will gladly accept goods returned which have been ordered in error providing they are new & unused and arrive back within 30 days of receipt. The cost of the return is to be paid by the customer. Please follow our returns process on the website.